Skip to main content


Performance summary 2017/2018

  • Overview of outputs

    No improvement notices, prohibition notices and prosecutions from the Health and Safety Executive.(See note 2 below).

    No improvement notices or HSE prohibition notices were issued during 2017/18.

    In June 2017 legal proceedings ended in relation to the death of a member of staff as a result of an accident at work in January 2013.  We admitted our failings, and paid a fine and costs.

    Complete work programmes to meet the Electricity, Safety, Quality and Continuity Regulations (ESQCR) 2002. ESQCR requires that overhead lines are a safe distance from either structures or the ground.

    We have completed the programme for clearance distances to structures for all regions.

    We have completed 100% of the work scheduled for 2017/18 relating to the required ground clearance distances.

    Complete inspection and maintenance programmes every year.

    We completed the majority of work scheduled for completion during the year.  A small number of tasks could not be carried out due to access issues and we put in place appropriate plans to manage these safely until the work was completed.

  • Overview of outputs

    Reduce our overall rate for the frequency of accidents by 10%.(See note 1 below).

    Our accident rate in 2017/18 is better than the 10% improvement target set for the whole of RIIO-ED1.

    Continue to play an active part in the ENA's 'Powering Improvement' initiative, which aims to lead to improved safety performance.

    Events designed around the ENA ‘Powering Improvement’ themes took place in 2017/18, including ‘Asset Management’ and ‘Human and Organisational factors’.

    Work with our trade unions to improve safety performance, including the use of more 'Behavioural Safety' initiatives.

    We carried out further work to reinforce the principles of behavioural safety, including arranging further training for staff.  We carried out trial training sessions with trade union representatives during the year.

    Investigate all accidents involving members of the public, contractors or our own staff to make sure that learning points are quickly understood and communicated.(See note 2 below).

    We investigated all 100 incidents that happened during the year (58 staff accidents, 35 contractor accidents and seven significant incidents involving the public).

  • Overview of outputs

    Improve security measures at 50 substation sites to reduce the number of repeat break-ins.(See note 1 below).

    To date in RIIO-ED1 the number of repeat break-ins has been lower than expected.  We have upgraded security measures at 13 sites that have had repeat break-ins.

  • Overview of outputs

    Organise and run over 1,000 education sessions to provide safety information to over 400,000 school children.(See note 1 below).

    So far in RIIO-ED1, we have delivered a total of 9,044 educational sessions to 221,204 schoolchildren.

    Continue to publish literature on maintaining safety around electrical apparatus and send more than 500,000 copies of this literature to targeted landowners, businesses or leisure operators.(See note 1 below).

    To date in RIIO-ED1, we have issued over 1.6 million safety leaflets, or made these available through social media, to targeted groups.

Note 1: This target is for the full eight-year RIIO-ED1 period, not for each separate year.

Note 2: This target is for each year of RIIO-ED1.

You may be interested in...

Our Business Plan

Our Business Plan sets out a view of our future and has been influenced by engagement with our stakeholders. 

Find out more

Ofgem SECV Incentive

Customer engagement is vital to continuously improve our connections services.

Find out more

Our Consultation Process

Our customers pay for all we do so have a right to expect a high standard of service and have confidence that we are delivering.

Find out more